Privacy Policy

1. Introduction

Home Phone ("we," "our," or "us") is committed to protecting the privacy and safety of children and families who use our application. This Privacy Policy explains how we collect, use, and safeguard information when you use the Home Phone application.

Home Phone is designed specifically for children to make voice calls to parent-approved contacts. We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.

2. Information We Collect

2.1 Parent Information

When parents set up Home Phone, we collect:

• Phone number (for account verification)
• Device identifier
• Contact information for approved family and friends

2.2 Children's Information

For children using the app, we collect minimal information:

• First name only (no last names required)
• Voice data during calls (not recorded or stored)
• Call metadata (time, duration, participants)

2.3 Automatically Collected Information

• Device type and operating system version
• App usage statistics (features used, frequency)
• Error logs for troubleshooting

3. How We Use Information

We use collected information solely to:

• Facilitate voice calls between approved contacts
• Verify parent identity and manage accounts
• Provide customer support
• Improve app performance and fix bugs
• Ensure compliance with our safety policies

We do NOT:

• Sell or rent personal information to third parties
• Use information for advertising or marketing to children
• Share information except as described in this policy
• Record or store voice call contents

4. Children's Privacy (COPPA Compliance)

Home Phone is designed to comply with COPPA requirements:

• Parental Consent: We require verifiable parental consent before children can use the app
• Parental Control: Parents have full control over their child's contacts and app settings
• Limited Collection: We collect only the minimum information necessary for the app to function
• No Behavioral Advertising: We do not serve ads or track children for advertising purposes
• Data Deletion: Parents can request deletion of their child's information at any time

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for all voice calls
• Encrypted data transmission using TLS/SSL
• Secure cloud storage with access controls
• Regular security audits and updates
• No storage of voice call contents

Data is stored on secure servers in the United States. We retain information only as long as necessary to provide our services or as required by law.

6. Information Sharing

We share information only in these limited circumstances:

• With Consent: When parents explicitly authorize sharing
• For Legal Reasons: To comply with laws, regulations, or valid legal requests
• For Safety: To protect the safety of children or investigate potential violations
• Service Providers: With trusted partners who help us operate the app (under strict confidentiality agreements)

7. Parental Rights

Parents have the right to:

• Review information collected about their child
• Request correction of inaccurate information
• Request deletion of their child's information
• Refuse further collection or use of their child's information
• Manage and update approved contacts at any time

To exercise these rights, please contact us at privacy@homephone.app

8. Third-Party Services

Home Phone uses the following third-party services:

• Firebase (Google): For authentication and data storage
• Daily.co: For secure voice calling infrastructure

These services are carefully selected for their security and privacy practices. They process data only as necessary to provide their services and under strict agreements.

9. Data Retention and Deletion

We retain information for different periods depending on the type:

• Account Information: Retained while account is active
• Call Metadata: Retained for 30 days for safety purposes
• Error Logs: Retained for 90 days

Parents can request immediate deletion of all their family's data by contacting us.

10. International Users

Home Phone is currently designed for use in the United States. If you access the app from outside the U.S., please be aware that your information will be transferred to and processed in the United States.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify parents of any material changes via the email or phone number associated with their account. The "Last updated" date at the top shows when this policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

14. Accessibility

We are committed to ensuring our app and services are accessible to all users. If you need this Privacy Policy in an alternative format, please contact us.